NIVA is now Vatoo. Read the short story

Vatoo
All use cases

Dental Recall & Reactivation Chatbot

Bring lapsed patients back automatically. Vatoo recognises returning patients, surfaces a recall booking form, and pushes appointments to your practice software.

No codeWhite-labelPersona + Flow + Smart Form
Workflow previewExample

Step 01 · Trigger

patient returns or asks about a checkup

Step 02 · Memory

recognise the patient and last visit context

Step 03 · Knowledge base

answer treatment and pricing questions

Step 04 · Form

preferred date, hygienist or dentist, reason

Step 05 · Webhook

push the booking to practice-management software

From the problem
to the fix

Dental practices lose recurring revenue when patients miss six-month recalls, and manual recall calls are time-consuming and inconsistent.

A dental persona recognises returning patients via cross-session memory, answers treatment and pricing questions from a knowledge base, surfaces a recall booking Smart Form on intent, and pushes confirmed slots to the practice-management system via webhook.

5 steps,
with clear handoffs

01 · Trigger

patient returns or asks about a checkup

02 · Memory

recognise the patient and last visit context

03 · Knowledge base

answer treatment and pricing questions

04 · Form

preferred date, hygienist or dentist, reason

05 · Webhook

push the booking to practice-management software

What changes
in your workflow

Recall bookings

Self-served, 24/7

With configured workflows

Lapsed patients

Recognised and reactivated

With configured workflows

Front-desk time

Freed

With configured workflows

Treatment questions

Deflected

With configured workflows

Built on Vatoo's engines

Use the AI Agents for answers from approved sources, Smart Forms for required details, and the Flow Engine for branches and handoffs. Connected actions depend on the APIs, permissions, and plan you configure. Test incomplete requests and failed actions before launch.

This is a public-facing deployment that engages prospects and customers directly on your website or app.

Workflow overviewRead more

Dental Recall & Reactivation Chatbot is a no-code, white-label conversational agent built on Vatoo's persona, flow, and smart-form engines. Dental practices lose recurring revenue when patients miss six-month recalls, and manual recall calls are time-consuming and inconsistent. With Vatoo, a dental persona recognises returning patients via cross-session memory, answers treatment and pricing questions from a knowledge base, surfaces a recall booking Smart Form on intent, and pushes confirmed slots to the practice-management system via webhook.

Related use cases

See this use case on your business

Watch a dental recall & reactivation chatbot run on your own content in a 30-minute demo.