01
Create a Slack App
- Go to https://api.slack.com/apps and sign in
- Click Create New App → choose From scratch
- Enter a display name (e.g. _NIVA Bot_) and select your workspace
- Click Create App
All integrationsConnect Slack
Connect Slack
to Vatoo
Connect Vatoo to your Slack workspace so your AI bot answers questions directly in channels and DMs. Once configured, any message sent to your bot triggers an instant AI response. No widget, no link, no friction.
Estimated: 10–15 minutesEasy7 steps
Confirm connector availability, your account plan, and required permissions before setup. Test with a non-production record before enabling live actions.
VatooSlack
Create a Slack App01
Add Bot Permissions02
Install the App to Your Workspace03
Get Your Signing Secret04
Setup overview · illustrative
Have these
ready
- Vatoo botmaster account with a bot configured and active
- Slack workspace where you have Admin or Owner access
7 steps
to go live
02
Add Bot Permissions
- In the left sidebar click OAuth & Permissions
- Scroll to Scopes → Bot Token Scopes
- Click Add an OAuth Scope and add: chat:write
- Add a second scope: app_mentions:read
03
Install the App to Your Workspace
- Still on OAuth & Permissions, scroll to the top
- Click Install to Workspace → Allow
- Copy the Bot User OAuth Token (starts with xoxb-). You will need this next
04
Get Your Signing Secret
- In the left sidebar click Basic Information
- Scroll to App Credentials
- Copy the Signing Secret
05
Configure in Vatoo Botmaster
- Open your Vatoo botmaster → Omnichannel in the sidebar
- Click Configure on the Slack card
- Paste the Bot OAuth Token (xoxb-…)
- Paste the Signing Secret
- Optionally select a persona, then click Save & Activate
- Copy the Webhook URL shown after saving
Keep the Webhook URL. You will paste it in the next step.
06
Enable Event Subscriptions
- Back in Slack App settings → Event Subscriptions
- Toggle Enable Events ON
- Paste your Webhook URL into Request URL
- Wait for the ✓ Verified badge to appear
- Under Subscribe to bot events click Add Bot Event
- Add: message.channels, message.im, app_mention
- Click Save Changes
07
Invite the Bot to a Channel
- Open any Slack channel
- Type /invite @YourBotName and send
- Send a test message. The bot should reply within 2–3 seconds
For DMs just open a direct message with the bot. No invite needed.
Stuck?
Quick fixes
URL not verified (red ✗)
Your server is not publicly reachable. Use ngrok for local dev.
Bot does not reply
Check the Slack card shows Active in Vatoo Omnichannel.
not\_in\_channel error
Invite the bot to the channel first with /invite.
invalid\_auth error
Token copied incorrectly. Regenerate from OAuth & Permissions.
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