Connect Telegram
to Vatoo

Connect Vatoo to Telegram so your AI bot responds to messages in private chats, groups, and channels. Vatoo automatically registers the Telegram webhook when you save the configuration · no manual API calls needed.

Estimated: 5–10 minutesEasy5 steps

Confirm connector availability, your account plan, and required permissions before setup. Test with a non-production record before enabling live actions.

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VatooTelegram

Create a Bot via BotFather01

Configure in Vatoo Botmaster02

Verify Webhook Registration03

Test the Integration04

Setup overview · illustrative

Have these
ready

Vatoo botmaster account with a bot configured
A Telegram account

5 steps
to go live

Create a Bot via BotFather

Open Telegram and search for @BotFather
Send /newbot
Enter a display name (e.g. _NIVA Assistant_)
Enter a username ending in bot (e.g. _niva\_assistant\_bot_)
Copy the Bot Token BotFather sends back (e.g. 1234567890:ABC...)

Configure in Vatoo Botmaster

Open your Vatoo botmaster → Omnichannel
Click Configure on the Telegram card
Paste your Bot Token
Enter a Webhook Secret Token · any random string (A-Z, a-z, 0-9, \_, - only)
Click Save & Activate

Setting a secret token protects your webhook from fake requests. Use a strong random string.

Verify Webhook Registration

Vatoo automatically calls Telegram's setWebhook API when you save
Check your server logs for: [Telegram] Webhook registered: https://...
Optionally verify by visiting: https://api.telegram.org/bot/getWebhookInfo
The url field should match your Vatoo webhook URL

Test the Integration

Open Telegram and search for your bot username
Click Start or send /start
Type any message · the bot should reply in 2–3 seconds

Optional: Configure Bot via BotFather

Send /setdescription to BotFather to set the bot profile description
Send /setabouttext for the about text shown before first message
Send /setuserpic to set a bot avatar
Send /setcommands to define slash commands in the menu

Stuck?
Quick fixes

Webhook not registered

Server must be publicly reachable via HTTPS. Use ngrok for local dev.

403 in logs

Secret token mismatch · re-save config to re-register webhook.

Bot does not reply in groups

Go to BotFather → /mybots → Bot Settings → Group Privacy → Turn off.

last\_error\_message in getWebhookInfo

Usually SSL certificate issue · must use a valid HTTPS cert.

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Connect Telegramto Vatoo

Have theseready

5 stepsto go live