Media Subscription Support Chatbot
Convert and support subscribers. Vatoo answers plan and access questions, checks subscription status via API, and captures sign-ups at the paywall.
Step 01 · Trigger
paywall hit or access question
Step 02 · API call
check subscription or access status
Step 03 · Knowledge base
answer plan and billing questions
Step 04 · Form
surface a sign-up offer at the paywall
Step 05 · Webhook
push the new subscriber to billing
From the problem
to the fix
Publishers lose conversions at the paywall and field repetitive access, billing and plan questions from subscribers.
A media persona answers plan and access questions from a knowledge base, a per-persona tool checks subscription status via API, and the Smart Form Engine surfaces sign-up at the paywall moment, with proactive prompts on metered limits.
5 steps,
with clear handoffs
01 · Trigger
paywall hit or access question
02 · API call
check subscription or access status
03 · Knowledge base
answer plan and billing questions
04 · Form
surface a sign-up offer at the paywall
05 · Webhook
push the new subscriber to billing
What changes
in your workflow
Paywall conversion
Proactive offer
With configured workflowsAccess questions
Self-served
With configured workflowsStatus checks
API-driven
With configured workflowsSubscriber support
Deflected
With configured workflowsBuilt on Vatoo's engines
Use the AI Agents for answers from approved sources, Smart Forms for required details, and the Flow Engine for branches and handoffs. Connected actions depend on the APIs, permissions, and plan you configure. Test incomplete requests and failed actions before launch.
This is a public-facing deployment that engages prospects and customers directly on your website or app.
Workflow overviewRead more
Media Subscription & Paywall Chatbot is a no-code, white-label conversational agent built on Vatoo's persona, flow, and smart-form engines. Publishers lose conversions at the paywall and field repetitive access, billing and plan questions from subscribers. With Vatoo, a media persona answers plan and access questions from a knowledge base, a per-persona tool checks subscription status via API, and the Smart Form Engine surfaces sign-up at the paywall moment, with proactive prompts on metered limits.
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