Vatoo connects to Odoo via the official XML-RPC API, giving your AI bot live read and write access to your business data. Once connected you can enable individual modules · CRM, Inventory, Sales, Accounting, Purchase, HR · and control exactly which operations the bot can perform. Your team can ask questions in plain English and get real-time answers straight from Odoo, without ever opening the ERP interface.
Confirm connector availability, your account plan, and required permissions before setup. Test with a non-production record before enabling live actions.
Setup overview · illustrative
Developer mode is required to access the API Keys menu. You can disable it again after generating the key.
If you cannot find API Keys in the menu, ensure developer mode is active. In Odoo 16+ go to Settings → Users & Companies → API Keys.
• Odoo URL · full URL including https:// (e.g. https://mycompany.odoo.com) • Database Name · as found in step 3 • Username / Email · your Odoo login email • API Key · the key generated in step 2 The integration name is just a friendly label shown in the dashboard. You can name it anything.
Start with read-only operations first. Enable write access only for operations you are confident the bot should perform automatically.
Each Odoo call is logged under ERP Integrations → operation logs so you can audit every query.
Test connection fails: "Authentication failed"
Check that the API key is correct and was not accidentally truncated. Re-generate a new key if unsure. Confirm the username/email matches the Odoo account.
Test connection fails: "Connection refused" or timeout
Your Odoo URL is unreachable. Check the URL includes https://, no trailing slash issues, and that the server is accessible from the internet (for cloud) or your network (for self-hosted).
Database not found error
The database name is case-sensitive and must match exactly. For Odoo.com, the database name is usually the subdomain portion only (not the full domain).
Bot says "ERP component is not enabled"
Go to ERP Integrations → Components and toggle on the component the user is asking about.
Bot won't create leads / write operations not working
Write operations require the "Write Allowed" toggle to be enabled per operation in the Components page. Check the toggle for the specific operation (e.g. create\_lead).
Access error on specific Odoo models
The Odoo user account linked to the API key may lack access to certain modules. In Odoo go to Settings → Users and check the user's access rights for the relevant module.
Book a demo and we'll set up the integration with you live.