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Connect LINE
to Vatoo

Connect Vatoo to LINE so your AI bot automatically responds to messages in private chats, groups, and rooms. Vatoo uses LINE's Messaging API with HMAC-SHA256 webhook verification and automatically falls back from Reply API to Push API when response time exceeds 30 seconds.

Estimated: 10–15 minutesEasy7 steps

Confirm connector availability, your account plan, and required permissions before setup. Test with a non-production record before enabling live actions.

VatooLINE
VatooLINE
Create a LINE Developers Account and Provider01
Create a Messaging API Channel02
Get Channel Credentials03
Configure in Vatoo Botmaster04

Setup overview · illustrative

Have these
ready

  • Vatoo botmaster account with a bot configured
  • LINE account
  • LINE Developers account (free at developers.line.biz)

7 steps
to go live

01

Create a LINE Developers Account and Provider

  • Go to https://developers.line.biz and log in with your LINE account
  • Click Create a new provider
  • Enter a provider name (e.g. your company name) and click Create
02

Create a Messaging API Channel

  • Click on messaging API channel
  • Fill in channel name, description, category, and subcategory
  • Accept terms and click Create
03

Get Channel Credentials

  • Open your channel → Basic settings tab
  • Copy the Channel Secret
  • Go to Messaging API tab
  • Scroll to Channel access token → click Issue
  • Copy the Channel access token
04

Configure in Vatoo Botmaster

  • Open your Vatoo botmaster → Omnichannel
  • Click Configure on the LINE card
  • Paste Channel Access Token and Channel Secret
  • Click Save & Activate
  • Copy the Webhook URL
05

Set Webhook URL in LINE

  • Back in LINE Developers Console → your channel → Messaging API tab
  • Under Webhook settings → click Edit
  • Paste your Vatoo Webhook URL
  • Click Update
  • Toggle Use webhook ON
  • Click Verify to test the connection · should show Success
06

Disable Auto-Reply (Optional but Recommended)

  • In the same Messaging API tab scroll to LINE Official Account features
  • Click Edit next to Auto-reply messages
  • Set Auto-reply to Disabled (otherwise LINE sends generic auto-replies too)

Disabling auto-reply ensures only Vatoo responds to messages.

07

Test the Integration

  • Scan the QR code shown in the Messaging API tab to add your bot on LINE
  • Send a message · the bot should reply within 2–3 seconds

Stuck?
Quick fixes

Webhook verify fails

Server not reachable via HTTPS. Use ngrok for local dev.

403 on webhook POST

Channel Secret wrong · re-copy from Basic settings.

Bot and LINE both reply

Disable Auto-reply messages in LINE Official Account features.

Reply after 30s uses push · fails on free plan

Upgrade to a paid LINE plan for push messages, or optimize AI response time.

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Connect LINE in one call

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