Create a Discord Application
- Go to https://discord.com/developers/applications
- Click New Application
- Enter a name (e.g. _NIVA Bot_) and click Create
- From General Information, copy the Application ID and Public Key
Connect Vatoo to Discord via slash commands. Users type /ask in any channel and your AI bot replies. Vatoo uses Discord's Interactions Endpoint · a stateless webhook approach with Ed25519 signature security, no persistent connection needed.
Confirm connector availability, your account plan, and required permissions before setup. Test with a non-production record before enabling live actions.
Setup overview · illustrative
Bot token is shown only once. Keep it secure.
The copied Server ID is your Guild ID used for slash command registration.
If verification fails, ensure your server is publicly reachable via HTTPS.
Interactions URL verification fails
Server not reachable via HTTPS. Use ngrok for local dev.
401 on PING
Public Key copied wrong · re-check in General Information.
Slash command not visible
Wait up to 1 hour for global command propagation, or use guild-specific commands for instant testing.
Bot does not reply
Check Discord card shows Active in Vatoo Omnichannel.
Book a demo and we'll set up the integration with you live.