NIVA is now Vatoo. Read the short story

Vatoo

AI Assistant for Biotechnology

Research service enquiries and reagent & product information. Answer from your approved content and connect customers with the right team.

Biotechnology
Example conversation

"What are the current EMA requirements for the Advanced Therapy Medicinal Products (ATMP) classification procedure?"

Answer from your contentRoute enquiries to your team
24/7Always on
YourContent
ClearHandoffs
YourBrand
Built forBiotech Companies · Pharma Partners · CROs · Academic Spinouts · Regulatory Affairs

1,000 trial messages · No credit card required

Where biotechnology teams
can reduce enquiry friction

Give visitors a clear answer or next step when your team is busy. Start with recurring questions and the enquiries that need better context.

New enquiry
Unread · 9h
Pricing question
Unread · 14h
Booking request
Unread · 19h
01

Questions arrive while your team is busy

A biotechnology request can involve several questions before your team has enough detail to help. Keep the enquiry and its context together.

Example: repeated question
"What are your opening hours?"
"What are your opening hours?"
"What are your opening hours?"
"What are your opening hours?"
02

Routine answers take time

Visitors need clear information about services, requirements, and next steps. Give them a consistent starting point from your approved sources.

Lead warmth
03

Follow-up needs complete details

Capture the information your team needs and explain when a person will follow up, including outside business hours.

Work your Biotechnology team
no longer does by hand

Six jobs, handled on your site while visitors are still browsing.

How much is a full balayage with a cut, and is there anything free on Friday after 5pm?
Here's our pricing, straight from your price list...

Research Service Enquiries

Scientists query available research services · gene editing, protein expression, assay development, and animal model services · through chat. Vatoo provides accurate service descriptions and routes feasibility calls to the right scientific team.

CRISPRProtein ExpressionAssay Development
Name Alex Morgan
Need Quote this week
Budget Confirmed

Reagent & Product Information

Researchers query reagent specifications, lot-specific Certificates of Analysis, storage requirements, and compatibility information through chat. Vatoo retrieves documents from your product information system instantly.

CoAReagent SpecificationsStorage Requirements
Pick a time
9:00
10:30
13:00
14:30
16:00
17:30

Regulatory Affairs Support

Regulatory teams query EMA/FDA guidance document interpretations, IND/CTA submission requirements, GMP compliance, and orphan designation criteria through chat · from your approved regulatory documentation library.

EMA/FDA GuidanceIND/CTAGMP Compliance
Terms explained
Exception flagged
Sent to team

Licensing & Partnering Enquiries

Partners and pharma companies query technology licensing terms, co-development structures, and pipeline partnership opportunities through chat. Vatoo qualifies the interest and routes to the correct BD director.

Technology LicensingCo-DevelopmentPipeline Partnering
3:07 AMStill answering
ENESDEAR

Clinical Pipeline Queries

Investors and partners query clinical trial status, therapeutic area focus, and IND milestone progress through chat. Vatoo provides approved pipeline information from your investor relations content.

Clinical Trial StatusPipeline MilestonesTherapeutic Area
SK
Welcome back, SaraPicking up from last visit

Investor Relations & Media

Investors and journalists query financial data, patent portfolio status, and corporate development milestones through chat. Vatoo provides approved IR content and routes media enquiries to your communications team.

IR QueriesPatent PortfolioCorporate Milestones

Questions your site
already gets

Answered from your docs and policies, days, nights and weekends, so your team isn't repeating them.

See it answer live

"What are the current EMA requirements for the Advanced Therapy Medicinal Products (ATMP) classification procedure?"

"What's the shipping condition and lead time for your recombinant protein kits to an EU lab?"

Answered in under 3 seconds

Not another chatbot.
A front desk that works overnight.

WITHOUT Vatoo
WITH Vatoo
Missed enquiries after hours
Every visitor gets a reply, days, nights, weekends
Your team repeats the same answers
Policies and pricing answered consistently from your docs
Leads cool off waiting for a callback
Bookings, forms and next steps happen in the chat

Biotechnology helpers,
configured for your team

Explore AI Agents

Research Services Bot

CRISPR, proteins, assays, animal models

Reagent & Product Bot

CoA, specs, storage, compatibility

Regulatory Affairs Bot

EMA/FDA, IND/CTA, GMP, orphan

Licensing & BD Bot

Tech licensing, co-development, pipeline

Pipeline Information Bot

Trial status, milestones, TA focus

Investor Relations Bot

IR queries, patents, corporate milestones

Built around how biotechnology
teams actually work

How it works

Live
DOCPrice lists
DOCFAQs
DOCPolicies
DOCGuides
Vatoo logo
Lead in CRM
Booking made
Team handoff

Now active

Scientific & Regulatory Knowledge Base

1

Trigger

Scientist enquires about CRISPR service

2

Qualify

Model, construct type, timeline needs

3

Route

Service docs sent, feasibility call booked

4

CRM

Lead captured, scientist team notified

Tonight's visitors get answers.
You set it up once.

1~15 min

Show us where leads slip

We map the biotechnology questions that cost you money.

2Your call

Switch on the right helpers

Pick personas that already speak your language.

3Your docs

Feed it what you trust

Price lists, FAQs, policies. Nothing made up.

4Same day

Go live as your brand

One line on the site you already run.

Better conversations. Faster action.

Teams use Vatoo to answer questions, capture leads, and get work done.

MarinaPy
RynoWallet
IndiaMART
HRP Infra
Green Globalyx
iTech
PySquad
Green Globalyx
MarinaPy
RynoWallet
IndiaMART
HRP Infra
Green Globalyx
iTech
PySquad
Green Globalyx

The details before you start.

Common questions from biotechnology teams.

Helpful, not required. Many biotechnology teams paste one line or let us place it.

Bring AI chat to Biotechnology start with one useful workflow

Start free, or bring your real use case to a 30-minute working session.